Btec Business Essay Example for Free

Btec Business Essay Im not sure about this figure, with th0d Returned on capital employed Net profit (after appropriations) X 100 = 44160 = 29. 61% Capital employed 149160 This figure shows you how much money will be returned back into the business depending on how much they have invested. Not investing money into the business means you will not be making profit. I am not sure if 29. 61% is a good figure but it must be a good figure if the capital employed is ? 149,160. Maybe if the percentage is higher they employ more capital and they can re-invest more. Liquidity ratios-Current ratio Current assets: 1 = 70160 = 4. 53:1 Current liabilities 15500 Every ? 1 that they owe they own ? 4. 53 worth of assets. For SIGNature ltd the ratio is good, meaning not too much stock or owing too much to debtors. Acid test ratio Current assets assets: 1 = 70160 1200 = 4. 4:1 Current liabilities 15500 Every ? 1 they owe to suppliers or banks they will have ? 4. 41 of current assets. This means they have enough money to pay for costs like heating, lighting, telephone, courier charges and insurance. Average stock Kept over the year X 365 = 6000 = 9. 3 days Cost of goods sold 521700 Efficiency Ratios-Rate of stock turnover Every 9 to8 days they make a sale; this figure is not good because when running a business like SIGNature ltd you would like to be making sales more often. Debtors X 365 = 41000 = 28. 69 days Credit sales 521700 Debtor’s payment period A debtor’s payment is just about monthly meaning credit customers pay them every 28. 69 days, SIGNature should monitor their debtors and check how much they buy, when they pay back the full amount and which debtors are not paying in the 30 day period. Creditors X 365 = 15500 = 24. 11 days Credit purchases 234675 Creditor’s payment period 24 days is how long SIGNature takes to pay for credit purchases and they do pay their credit in good time. If you dont to your credit suppliers respond you may be charged additional interest, penalties and surcharges. Your debt may be referred to a private debt collection agency. Conclusion In this task I have performed ratio analysis and measured the profitability and efficiency of SIGNature and analysed the performance of a business using suitable ratios.

Conflict Resolution and Communication in Healthcare

Conflict Resolution and Communication in Healthcare Reflective Writing on Critical Incident in the Clinical Experience with Integration of Leadership Theories in Analysis. This write up aims at exploring a conflict that occurred in an urban private hospital concerning a patient, relatives and medical team. Its purpose is to reflect and critically study and understand a clinical incident and use it as a learning episode by use of reflective model. To identify the measures put in place to manage the conflict and the type of leadership skills and leadership theories used to resolve the conflict. Gibbs reflective cycle will be used to expound on the scenario as it unfolded. This is because Gibbs is clear and thus allows description, analysis and evaluation of the experience helping me to make sense of experiences and examines my practice (Gibbs, 1988). Conflict can be defined as disagreement in which the people involved feels that their needs, interests and concerns are threatened. Health care related conflicts are complicated because the care process is ongoing and involving a lot of emotional effort and professional relationships therefore tends to occur frequently and thus interpersonal conflicts, (Johansen, 2012) Incident description I once worked in private urban hospital and while there on my practice I encountered a scenario that left me thinking on how well our patients are informed and involved in their care. On this particular day I reported to work as usual and received the report in a high dependency unit, about the unit and the patients admitted. Special report given was that there were some pending investigative procedures on two patients to be facilitated by one consultant. This investigation were requested on the previous day therefore follow up was to be done during this shift to ensure they are done. After receiving the report we went for quick unit round and assessed the patient status and then the unit manager embarked on contacting the consultant to come and do the tests, efforts to trace him were futile since his phone was not going through. The unit manager contacted the second on call for the same and said that he was out of town thus not in a position of performing the test the same day. In this particular organization the patient and relatives are appraised on daily basis of everything that it’s to be done therefore the relatives were eagerly waiting for the test result when they came back during the visiting. When the relatives came back they wanted to know the test results unfortunately they were not available because the test had not been done, the manager and the doctor covering the unit tried to explain to them in vain. They became very furious and agitated and started using abusive language. Efforts to make them understand were futile. They walked out of the unit to have a discussion among themselves and in 30minutes they were back demanding that their patient be discharged against medical advice so that they can outsource the service elsewhere saying â€Å"you people do not care about our patient but we care about him and we are ready do anything possible to facilitate this test been done†. They signed the form for leaving against medical advice and left. From this episode a crisis meeting was convened to include the medical director, director of nursing the unit in-charge and the doctor who was covering the unit then and a critical analysis and evaluation of the scenario was done and it was resolved that this particular consultant always have an issue with his patient whenever he is on call and therefore it was agreed that the director of medical services and nursing service will meet with the doctor and have a one on one discussion in order to prevent a recurrence. It was also agreed that we follow up on this particular patient and find out what was their progress and whether they went for the test and to even apologize to them and let them understand that we care and patients interest come first and only that there was a problem on that day, the patient was traced and found to be doing well and they never went for the test on that particular day they had to wait until the next since they could not get the service where they went because it’s the same consultant who doing the procedure in that facility and therefore opted to come back to our facility for readmission and they very apologetic and remorseful for the actions â€Å"we regret our action and we want to apologize for unnecessary attention that we demanded for while your efforts was to ensure for better outcome of patient. We are sincerely sorry for the disturbance and our shameful acts† we reassured the relatives and readmitted the patient for continued care. Feelings This experience made me feel like we failed no matter how we tried explaining to the client and his relatives it never seemed to be working. I also felt that we failed to meet our goal of ensuring that patients are satisfied with the services they receive, though the unit manager was very composed throughout this situation and handled the relatives with a lot of care and caution she never seemed to be worked up by their demand. This leader portrayed very good qualities that I really admired and felt that I should emulate, she had a good charisma. Felt that she was a transformational leader because she displayed charisma and we as her juniors followed her way of instituting measures in place. She was able to reason with the relatives and explain on the events as they were unfolding even though they never paid any attention or reasoned with her, she explained of the challenge we were facing in the situation. She engaged the relative by stimulating them to understand through use of logical questions and exploring on their assumptions (Hendel, Fish Galon, 2005). I also felt the manager had some qualities of transactional leader because she was able to monitor the performance and step in to correct the situations as they arose and also utilized passive management since the problem arose unexpectedly and therefore rushed in to handle the situations (Hendel, Fish Galon, 2005). Utilization of these skills gave the manager an upper hand in handling the furious relatives and creating their understanding even though they decided to leave the hospital. Convening a crisis meeting by the management was a very important step as this created an opportunity to address the issue as it happened and come up with solutions to prevent recurrence and provide steps in handling the situation in case it recurs. The affected consultant was also give an opportunity to explain what transpired and he had a genuine reason because he was in theater doing a procedure and he called back to the facility after he was done to inquire why we were calling him them. I felt that the relatives also have role to play during care of their loved by been supportive and establishing a trusting professional relationship with the health professional to establish a common working ground. Decision to withdraw the patient from the hospital was solely made by the relative and the patient felt vulnerable and tossed around since he could not make sound decision there compromising on the patient care in the name of seeking for a service. Evaluation This episode provided a learning situation for me as I experience how difficult it might be in handling clients that you have already established a professional relationship with, and with all efforts to try and let the clients understand the situation by providing them with information. What was good about this incident is that the manager was very calm and composed all through and understood the feelings of the relatives concerning their loved one. She was able to utilize her skills optimally to handle the situation. What was bad about the situation is that the investigation was not carried out and the clients felt ignored or left out and thus opted to leave the hospital and seek services elsewhere as fate would have its way they never accessed the services on the material day because most of them are outsourced and the same consultant does the procedure in the facility they went too. They were embarrassed by their behavior and even come back to apologize on the same and we reassur ed them. Eventually they brought the patient for readmission. Study done in an Israel hospital on conflict resolution on nursing managers indicated that they mostly utilized transformational leadership style because it allows for creativity and flexibility in problem solving and scrutinizing all protocols and policies set to manage situation through critical analysis (Hendel, Fish Galon, 2005). Actions to withdraw the patient and interrupt care compromised on the patient health status and even the expected outcome. Analysis From this situation the patient’s relatives were right in demanding for action because they had been explained about the test, its importance and why the result may be needed to make decision on the way forward in patient’s management. On the same case having not done the test on the same day would not have worsened patient’s condition and still medical management would still be ongoing as we awaited the test to be done. The crisis meeting organized ensured the lasting solution is availed in order to improve on patient care and therefore a ensure quality care leading to better patient outcome. To effectively resolve a conflict a better understanding should be ensured through clear communication and understanding the crisis leading to disagreement. Therefore conflict resolution becomes an important aspect in prevention of errors occurring (Sportsman Hamilton, 2007). The unit manager utilized the transformational theory and understood that followers are an important aspect to facilitate leadership and that the follower is always accountable and with skills to critiques scenarios and issues as they unfold just like the leader does. Similar to the incident the manger took control of the situation vividly which was a learning opportunity for in the unit that day as potential leaders (Daft, 2008). Conclusion From this incident it can be concluded that the health team played their part well though an element of ineffective communication is evident since the relatives were aware that the test needed to be done in order to make decision on the management therefore emphasis had been put across thus explains their fury when it was not done. Leadership experience plays an important role in ensuring or equipping the leader with skills to handle situation in future thus creating an understanding of the theories used in leadership. For one to be effective leader one must learn whom they are what are the strengths and weaknesses establish a personal philosophy and be strong to stand firm and represent what we believe in terms of patients care and skills of conflict resolution (Daft, 2008). Action plan To work as a team is an important aspect of nursing and that effective communication is paramount in ensuring that the patient and relatives are well informed on the care provided to their loved ones. This experience has been an eye opener in me and it has made me realize that I can never be ready to solve a conflict this because each occurrence is always unique and present in a different manner, therefore utilization of leaderships skills become important. This will change the current practice because more emphasis will be on passing information to the relevant bodies. References. Daft, R.L. (2008). The Leadership experience. Mason, OH: SouthWestern. Gibbs, G., (1988) Learning by doing: a guide to teaching and learning methods, Oxford Polytechnic Further Education unit. Hendel T., Fish M Galon V. (2005) Leadership style and choice of strategy in conflict management among Israeli nurse managers in general hospitals; Journal of Nursing Management 13, 137–146 Mary L. Johansen (2012 ) Keeping the peace: Conflict management strategies for nurse managers Nursing Management: 43 ( 2) doi: 10.1097/01.NUMA.0000410920.90831.96 Sportsman S, Hamilton P(2007;). Conflict management styles in the health professions. J Prof Nurs. 23(3):157–166.

The Soviet Union, Communism, and the Vietnam War Essay example -- Commu

A quarter of a century after the Fall of Saigon, Vietnam continues to exercise a powerful hold of the American psyche. No deployment of American troops abroad is considered without the infusion of the Vietnam question. No formulation of strategic policy can be completed without weighing the possibility of Vietnanization. Even the politics of a person cannot be discussed without taking into account his opinion on the Vietnam Ware. This national obsession with Vietnam is perfectly national when viewed from a far. It was the only war that the United States has ever lost. It defined an era of American history that must rank with the depression as one of this nation’s most traumatic. It concluded with Watergate and led many to believe that the United States was in decline. Even with the sobering effect of time, passions concerning American policy and behavior in Southeast Asia reach a level normally associated with sensitive social issues. To understand why, one must look at Vietn am in the proper context. American involvement occurred in the middle of, and was the most visible engagement, of the defining paradign of the post World War II era, the Cold War. Only through this prism can the Vietnam experience be defined.   Ã‚  Ã‚  Ã‚  Ã‚  One of the seven global powers entering World War II; the United States emerged as an undisputed â€Å"superpower.† Her economic and military night was overwhelming in a world ravaged by five years of total war. The only adversary of comparable power was a notion at the opposite end of the ideological spectrum, the Soviet Union. As the vanguard of the communist world, the U.S.S.R.’s raison d’etve was the facilitate the overthrow of the global capitalist system and replace it with a â€Å"dictatorship of the proletariat.† Thus the explicit mission of American Foreign policy after 1945 was opposition to communist advancement anywhere in the world. This took many forms and was backed by key assumption.   Ã‚  Ã‚  Ã‚  Ã‚  Central among then was the avoidance of a direct military confrontation between the Unites States and the Soviet Union. With the U.S.S.R. achieving nuclear capability in 1947 and both sides expanding their armed forces, a full out war was deemed unacceptable. The result of such a war was seen to be catastrophic to the survival of the planet. The lesson of the Korean War only reinforced this assumption. The infusion of Chinese troops quickly escalated ... ...rs. In fact, relations between Vietnam and China cooled considerably and even led to a brief border war between the two in the late 1970s. Vietnam also never became a threat to its region. While undoubtedly communist, Vietnam has never become a stridently aggressive Marxist state in the mold of North Korea, or even Cuba.   Ã‚  Ã‚  Ã‚  Ã‚  The Cold War was to the rubric with which America Foreign Policy was formulated during the post World War II era. Confrontation and what was thought to be an inevitable war with the Soviet Union became the starting point of all American Strategic thinking. In this context, the U.S.’s relations with all countries had to be looked upon with the Soviet Union and communism in mind. This particularly held true with regards to Vietnam. Having â€Å"lost† China and gone through a war on the Korean peninsula, American policy makers felt that any more communist aggression had to be stopped at all costs. Mixing in the fact that an important ally was intent about keeping her colony, and distrust of Ho Chih Minh and his regime all combined to draw the Unites States into a conflict that was neither winnable or so unimportant as to allow the United States to disengage itself.

Franz Kafkas The Metamorphosis :: Metamorphosis essays

The Metamorphosis The Metamorphosis is the story of a commercial traveler, Gregor Samsa, that one morning awoke turned into a gigantic insect. It is no dream but, simply and plainly, a real metamorphosis with no rhetoric in between. Facing this incredible fact, Kafka does not do any realistic concessions and keeps the new condition of the character to the end. That makes of The metamorphosis a hard work of fiction, in the way of Odyssey (with which, besides, it is closely related) or in the way of the Medieval fairy tales, specially those in which the wicked witch turns The Prince Charming into a hideous animal. >From the other side, the work, that belongs to a trilogy about marriage in relation to the individual, the family and the so-ciety written by Kafka, has a highly autobiographical contain. In The Judgment the subject is the engagement assumed as a treason to the literary calling; in The metamorphosis there is a view of marriage and family relations from a masochistic and incestuous perspective; in The Trial, it is the settlement of accounts, related with the incapacity of accomplishing the acquired compro-mises, according to an unwritten law, he must pay. In the three cases, the story ends with the protagonist's death. The Metamorphosis is built on a fiction level with two faces, Crime and Punishment by Dostoevsky and Venus in Furs by Leopold von Sacher-Masoch, superposed in a way they get in contact with a real level with two faces too, the family relations and his dreams of Felice. By the merging of theses two levels, Kafka gets a fantastic reality which allows him to express his deepest dreams and desires in relation with marriage and sex in a poetic language that turns The Metamorphosis into a classic of erotism, aspect not considered until now. (Such a pleiad, Kafka, Sacher- Masoch and Dostoesky, met in The Metamorphosis turns into a height of masochism this work). PART ONE The Metamorphosis has three parts: the first one describes both the transformation of Gregory and his family's reaction to this respect; the second part shows the new cotidianity of the fami-liar group whose fragile estability crush with Gregory and sis-ter's bringing face to face; and the last part, where we attend Gregory's frustrated attemp of reconquering his sister, ends with his death. The foreground onto which Kafka builds his work is Dostoevsky's novel. This one brings to him a textual base that he lightly, mainly through substitutions, varies for adapting it to the intentions of his own story. For the first part of The Meta-morphosis, Kafka takes three

Erosion of Shorelines Essay -- Nature Environment Papers

Erosion of Shorelines The erosion of shorelines is a natural process that can have beneficial or adverse impacts on the creation and maintenance of habitats. Sands and gravels eroded from the shores of coastal bays maintain the beach as a natural barrier between the open water and coastal wetlands. Beaches move back and forth onshore, offshore and along shore with changing wave conditions. The finer-grained silts and clays derived from the erosion of shorelines are sorted and carried as far as the waters of wetlands or tidal flats, where benefits are derived from addition of the new material. However, excessively high sediment loads can smother submerged aquatic vegetation beds, cover shellfish beds and tidal flats, fill in riffle pools, and contribute to increased levels of turbidity and nutrients (http://www.epa.gov/OWOW/NPS/MMGI/Chapter6/ch6-4.html). Longshore drift is the movement of sand parallel to the shoreline, in the â€Å"along-the-shore† direction (H. Nepf). Longshore drift is caused by the water waves breaking against the shore. As the waves break, they thrust water forward, creating movement of water in the direction the wave is traveling. If a wave approaches a beach at an angle, the forward rush of water is directed partially parallel and partially perpendicular to the shore. The parallel component of motion creates the longshore current, a steady movement of water parallel to the shoreline, that carries sand and contributes to the longshore drift. The longshore current is confined to the region where the waves break, called the surf zone (the frothy, white water created by the breaking waves). In regions of strong wave activity the longshore drift steadily carries sand away, eroding the coast. In... ...tions are poor or where little penetration is possible, a gravity-type structure such as a stone revetment may be preferable. However, all vertical protective structures (revetments, seawalls and bulkheads) built on sites with soft or unconsolidated bottom materials can experience scouring as incoming waves are reflected off the structures (http://www.epa.gov/OWOW/NPS/MMGI/Chapter6/ch6-4.html). Shoreline erosion is a problem widely attributed to by commercial and residential development. Many methods can be used to prevent erosion and promote sand accumulation. However, most man-made structures are simply made to protect buildings and surrounding land, not the entire beach. Some believe beachfront homeowners should move their houses or simply move. Whatever the decision, erosion is a natural process and will continue whether a house exists in its path or not.

Executive and Managerial Planning for Bosch-Kazakhstan

Bosch Group is a global manufacturer of automotive and industrial technology, consumer goods and building technology (337). The Bosch Group’s HR philosophy is ‘†¦ to promote the moral, physical and intellectual development of the people (337). ‘ The Bosch Group believes in higher within the company rather than new hires from outside, therefore a lot of time is spent developing the talent Bosch already has. Bosch-Kazakhstan has four production sites in different rural locations (gasoline, Bosch-Rexroth, security systems and diesel motors). The board of management is requesting an EMP (Executive and Managerial Planning) for Bosch-Kazakhstan. Staffing is crucial with Bosch-Kazakhstan as the diesel motor production is fast growing compared to the other three sites. Problems Bosch-Kazakhstan faces a number of staffing problems. The labor market is very small. Possible local candidates lack national and international experiences and current qualified Bosch employees find the Kazakhstan sites unattractive due to a small domestic labor market for qualified managers and specialist. The main language spoken in Kazakhstan is Russian and it only has 2. 4 percent of Germans. All of the upper managers are expatriates (an employee working away from his or her home country). Solutions With staffing problems, I think Bosch should have a placement of an additional expatriates by recruiting potential individuals in the MDP (Manager Development Plan) and the JUMP (Junior Management Program) in Germany that are well aware of the Kazakhstan culture and values and he or she is required to address both short-term and long-term staffing needs. Another solution could be the placement of Kazakhstan workers in both the MDP and JUMP programs for a shorter period of time and to provide a 6 to 12 months stay in Bosch Germany facility in order to acquire greater experience. Training courses should be implemented to further gain background knowledge and experience. Maybe having a Kazakhstan worker with a HR background or a native born worker who is capable of responding to the upper and middle managerial level positions enroll in the JUMP and MDP programs or get hired in the company to further help Bosch find potential local candidates. Also having a pay for performance plan like additional bonus and incentives is another key factor of motivating employees to be more willing to take positions in Kazakhstan. Bosch should also seek its upper and middle managerial employees who at least have an outstanding background excelling in learning the language and be more willingly to accept different cultures. Outcomes Bosch-Kazakhstan will fill higher management positions with qualified employees who are accustomed to the local culture and who will carry-on the Bosch Group mission. Local candidates will be trained for entry-level positions with the hopes of someday becoming a manager after extensive training. The Bosch Group will be true to their HR philosophy if these changes are implemented quickly.

Elements of Religious Traditions Essay

The term religion can bring up mixed emotions in people. Many people have different religious views and their traditions usually follow that religion. Religion is very vast and there are many different forms, views, traditions, and beliefs within each religion. Certain religions are monotheism, some are polytheism, and others are pantheism. Each religion encourages relationships with the divine, sacred time, sacred space or the natural world, and relationships with others. Relationships with the divine According to Molloy (2010), â€Å"All religions are concerned with the deepest level of reality, and for most religions the core or origin of everything is sacred and mysterious† (p 7). Each religion often calls the sacred by name such as Divine Parent, Great Spirit, the Divine, and the Holy to name a few (Molloy, 2010). Monotheism is a term that means belief in one God (Molloy, 2010). Polytheism is the belief in many Gods or Goddesses; the multiple Gods may be separate or a multiple manifestation of the same sacred reality (Molloy, 2010). Pantheism is the belief that the sacred as being discoverable within the physical world, in other words nature itself is holy (Molloy, 2010). Recently there are people who tend to deny the existence of any God or gods which is described as atheism (Molloy, 2010). Relationship with Sacred Time According to Molloy (2010), â€Å"Our everyday lives go on in ordinary time, which we see as moving forward into the future. Sacred time, however, is the time of eternity†(p 43). Many people have different names for this measurement of time such as the Artic people refer to it as â€Å"distant time†, Australian aboriginals refer to it as â€Å"dream time†(Molloy, 2010). Although there are many different names for sacred time they all refer to the time of eternity and each religion has a different theory on sacred time. Some people believe that sacred time is cyclical and returns to its origins for renewal. Others feel that by recalling and ritually reliving the deeds of the gods and ancestors (Molloy, 2010). Indigenous religions even structure their daily lives to conform to mythical events in sacred time which creates a sense of holiness in their daily lives (Molloy, 2010). Certain religions strongly encourage a relationship with sacred time and others tend to not worry about sacred time. Christianity for instance knows that someday Christ will return to earth however most Christians do not center their lives on waiting for this day. However some Christians live everyday as if it will be the day He returns and strive to be worthy in His eyes when that day does come. Relationship with Sacred Space or the Natural World Just like ordinary time there is also ordinary space. Sacred space refers to the doorway in which the other world of gods and ancestors can contact us and we can contact them (Molloy, 2010). Sacred space is often considered the center of the universe where powers and holiness are strongest; where we can go to renew our own strength (Molloy, 2010). In certain native religions sacred space is a mountain, great volcano, or other striking natural site. In Australian aboriginal religions Uluru (Ayers Rock) is their sacred center (Molloy, 2010). Sacred space can also be constructed into a certain shape, special building, or a boundary. For some religions, sacred space is often in the form of a church where people go to worship, pray, and learn about God; some churches are even built extremely tall to be â€Å"closer† to God. Critical Issues What should we study in order to properly understand religions? What attitude should we have when we study the religions of others? How can researchers be objective? These are just some of the complex questions that researchers should ask before attempting to study religions. Some of the issues in the first century included inability to travel, incomplete scriptures, or the translation they depended on were not accurate (Molloy, 2010). One of the main critical issues when studying religion is forming a prior opinion that can create a bias on the research. If a Buddhist is studying Christianity his opinion could be bias because of his own personal opinions on religion or a preference of his own beliefs versus the other. Conclusion Religion is sometimes defined as to join again. According to the common dictionary the word religion is defined as â€Å"a system of belief that involves worship of a God or gods, prayer, ritual, and a moral code† (Molloy, 2010 p 5). Within each religion there are specific beliefs, traditions, and values. Many religions encourage the relationships with the divine, sacred time, sacred space or the natural world. It is also crucial to identify critical key issues when studying religions. Whether someone worships one God, many gods, goddesses, or denies any existence of God or gods it is important to look inside each religion with an open mind. References Molloy, M. (2010). Experiencing the world’s religions: Tradition, challenge, and change (5th ed.). New York, NY: McGraw-Hill.